Privacy Policy

How we collect, use, and protect your information

Introduction

PCE Source, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or quote request form
  • Subscribe to our newsletter
  • Communicate with us via email, phone, or other channels
  • Place an order for equipment or services

This information may include:

  • Name and job title
  • Email address
  • Phone number
  • Company name and address
  • Project requirements and equipment needs
  • Payment and billing information (for completed orders)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process your quote requests, fulfill orders, and provide customer support
  • Communication: To respond to your inquiries and send you relevant updates about your orders or services
  • Marketing: With your consent, to send promotional materials and newsletters about our products and services
  • Website Improvement: To analyze website usage and improve our site's functionality and content
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraudulent or unauthorized activity

Who Has Access to Your Information

Access to your personal information is limited to:

  • Our Employees: Staff members who need access to perform their job duties, such as sales representatives, customer service personnel, and technical support staff
  • Service Providers: Third-party companies that help us operate our business, including payment processors, email service providers, and web hosting companies
  • Legal Authorities: When required by law or to protect our legal rights

Third-Party Sharing

We do not sell your personal information. We may share your information with:

  • Business Partners: Companies that help us deliver products and services, such as shipping carriers and equipment manufacturers
  • Professional Advisors: Lawyers, accountants, and other professionals who assist our business operations
  • Successors: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

We require all third parties to protect your information and use it only for the purposes for which it was shared.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your website activity. Cookies are small data files stored on your device. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Opt out of marketing communications at any time
  • Portability: Request your data in a portable format

How to Delete Your Data

To request deletion of your personal information, please:

  1. Email us at contact@pcesourcellc.com with the subject line "Data Deletion Request"
  2. Include your name, email address, and any other identifying information associated with your account
  3. Specify which data you would like deleted or if you want all your data removed

We will respond to your request within 30 days. Please note that we may need to retain certain information to comply with legal obligations or protect our legitimate business interests.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

PCE Source, LLC
211 Industrial Dr
Ruckersville, VA 22968
Phone: +1 (561) 324-3332
Email: contact@pcesourcellc.com

Last Updated: January 1, 2026